Friday, June 27, 2008

Wings on the Web

It's a fun experience seeing how far this electronic age reaches. It is truly a new age of information technology, as individuals all over the world can communicate - or listen in - to our electronic conversations.

Yesterday, one of our key staff members picked up the phone at our office, answering with her name, as we always do. The caller said, "Is this THE Wendy Finch?"

Wendy says, "Wow, did I feel like a rock star right at that moment!"

The caller went on to say that she reads Wendy's e-newsletter called Friday Funnies every week (subscribe) and feels like she knows Wendy. Wendy frequently shares stories that end up being the "joke was on me" type of stories, and readers love her.

I had a similar experience a few years ago, walking into a senior living community in northern California. The community representative handed me a packet of information. Included in that packet was an essay, printed on bright pink paper, that I had written some months ago. This community was distributing my essay to every visitor. It was exciting and humbling at the same time.

The essay is one that I think back on often, because I believe so strongly in this concept. I'll reprint it below, but, in essence, the message is this: we need to stop thinking of moving into a care community - or even a senior living community - as a step down. It's not "losing our home" - it's just changing our home address. It can be a positive, meaningful experience for so many people. It would certainly help if our society didn't label it so negatively.

Finally, this week I was invited to participate as a featured blogger for a site called Wellsphere. Once again, the power of the internet is demonstrated, as well as the power of community. As a community of resources, we can join together to make a profound difference in the lives of people all over the world.

It is truly a new age for communication, for support, and for community.

Here's a reprint of my essay titled Changing Home:

A few weeks ago I shared with you our family's story of helping BOTH sets of parents choose to move into a retirement community.

We spent weeks scheduling the first retirement community visit - weeks during which the negotiation went like this, "Mom, Dad, I know YOU aren't ready for a retirement center, but you know how much it would help the other set of parents."

And the reply invariably went like this, "You're right, we're not ready yet, but the other set of parents sure is!"

Finally, we got to the retirement center and spend hours - literally - getting through both sets of parents' anxieties and resistances.

When we left, all four parents were talking about how nice this would be - "4 or 5 years in the future" (that's a 92- year-old speaking)!

Now, two months later, MY parents have their name on two waiting lists, and are actively cleaning out their very formidable collection of stuff; my husband's parents are still talking about the "where" and the "when."

My mother-in-law keeps bringing up this refrain, "I never thought I'd have to give up my home."

And I've been thinking, we've been missing the mark here, both in our conversations with the folks, and in the marketing within our profession.

We're not asking people to "give up their home" - we're simply asking them to change their address.

Because ANYWHERE can be home - whether you own, rent, or stay free.

HOME is that place where you feel comfortable being just "you."

Where, if you're lucky (Mom, Dad, are you listening?) you're surrounded by people who make you laugh, who give you something to talk about, and who share meals, good times and bad times with you - and who are there to help you when you need help.

Because a house is just a house...but a home is absolutely wherever your heart happens to land.


Just a footnote: my parents were in a severe auto accident a little over a year ago, leaving my father dead at the scene. My mother, injured severely and, of course, devastated with her loss, never returned to their home. She went straight from the path from hospital-rehab-assisted living into her new home in the retirement community she and my father had already selected. She absolutely loves it there. The only shadow is a frequent feeling we both have that my dad would have loved living there, too - only he missed the opportunity.

My in-laws are still not budging from their house...stay tuned!

Tuesday, June 24, 2008

New Doors Opening Through e-learning

Our company is on the verge of the formal launch of our online nursing assistant course, in partnership with Oregon Health Care Association. The nursing assistant course is required to become a CNA in Oregon - and, for the first time ever in this state, the OHCA/aQuire course allows the classroom portion of it to be done online. Following the online portion of the course the student completes lab and clinical training at one of 45 participating nursing facilities state-wide. This is by far the largest, most comprehensive nursing assistant course in the state.

We're excited about the potential to train many individuals for this incredibly important work. Already, without any publicity at all, we've gotten dozens of interested individuals who are ready to start today.

Many of them are people who haven't been able to go to a classroom based program because of time or other restrictions. With this new online course, avenues open for them to advance, personally and professionally.

Offering this course online may be one small way we can help with the current nursing shortage. Listen to the comments of some of the individuals who worked hard to find out about this course:

"I am working towards becoming a RN and becoming a CNA is required for most nursing schools."

"I am committed to helping people and also committed to finding a career in the health care field."

"I enjoy working in the medical field. Working hands on offers new experiences daily and a great opportunity to learn. I also get a great personal satisfaction from helping others."

"I am interested in becoming a CNA because I would like to work as an Emergency Room Technician. I believe that the position would give me valuable experience in working as a team with doctors. Eventually, I intend to go to medical school and become a physician."

What an impressive group of individuals, all looking to take the first step in their careers in this field.

What a privilege and an honor to help them achieve their goals, in any way we can.

Thursday, June 19, 2008

aQuire Training Prepares to Launch Online CNA course

After a lot of hard work on the part of all the aQuire Training Solutions' team, along with many of the folks at the Oregon Health Care Association, we are finally preparing to launch the first ever online nursing assistant course in the state of Oregon.

Might not sound like a big deal to you, but it IS a big deal to people in this state. Last year the state legislature passed a new law increasing the ratio of CNAs to residents in nursing facilities here; that ratio increases yet again two more times. The bottom line for residents is better care. For facility managers, however, it could present a nightmare scenario when they can't find enough CNAs to fill the jobs they must fund to meet the new staffing ratio.

At the same time, the number of individuals being certified as nursing assistants in the state has been in a steady decline.

At the intersection of increased demand and reduced supply is a crisis.

With this course, we not only utilized every tool at our disposal to create a course that showcases what online learning can be, but we also, in our partnership with OHCA and over 40 member facilities (where students will complete the lab and clinical aspects of training), are breaking some exciting new ground in creating the ideal blended learning environment.

We've got people clamoring to begin the course as quickly as possible - people who simply couldn't access training without the online portion of this course.

It's pretty exciting for us. We'll keep you posted on the results in the weeks and months to come.

Read the whole press release.